Privacy Policy

Last Updated:

1. Introduction

Welcome to Follow Up ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").

By using our App, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our App.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

• Account Information: When you create an account, we collect your email address and authentication credentials through Firebase Authentication.
• Interview Data: Information about your job interviews, including:
  • Company names
  • Job positions and roles
  • Application dates
  • Interview status and history
  • Contact information (if provided)
  • Notes and additional information you choose to add
• Subscription Information: When you subscribe to our premium service, we collect billing information through RevenueCat and Google Play Store.

2.2 Automatically Collected Information

We automatically collect certain information when you use our App:

• Usage Data: We use Firebase Analytics to collect information about how you interact with our App, including:
  • App features you use
  • Time spent in the App
  • Navigation patterns
  • Error reports and crash data
• Device Information: We may collect device-specific information such as:
  • Device model and operating system
  • Unique device identifiers
  • App version

2.3 Third-Party Services

We use the following third-party services that may collect information:

• Firebase (Google): Authentication, database storage, and analytics
• RevenueCat: Subscription management and payment processing
• Google Play Services: App distribution and in-app purchases

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: To create and manage your account, store your interview data, and provide the core functionality of the App.
• To Process Subscriptions: To manage your premium subscription, process payments, and provide subscription-related features.
• To Improve Our App: To analyze usage patterns, identify issues, and enhance user experience through Firebase Analytics.
• To Communicate: To send you important updates about the App, subscription changes, or respond to your inquiries.
• To Ensure Security: To detect and prevent fraud, abuse, and security issues.

4. Data Storage and Security

4.1 Where Your Data is Stored

Your data is stored securely using:

• Firebase Firestore: Your interview data and account information are stored in Google Cloud Firestore, which uses industry-standard encryption and security measures.
• Firebase Authentication: Your authentication credentials are managed by Google's secure authentication system.
• RevenueCat: Subscription and payment information is stored on RevenueCat's secure servers.

4.2 Security Measures

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and authorization
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We share information with trusted third-party service providers who assist us in operating our App, including:
  • Google (Firebase services)
  • RevenueCat (subscription management)
• Legal Requirements: We may disclose your information if required by law or in response to valid legal requests.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can access your interview data and account information directly through the App.
• Correction: You can update or correct your information at any time through the App settings.
• Deletion: You can request deletion of your account and data by contacting us. Note that some information may be retained for legal or legitimate business purposes.
• Data Export: You can export your interview data using the export feature in the App.
• Opt-Out: You can opt out of analytics data collection through your device settings, though this may affect App functionality.
• Subscription Cancellation: You can cancel your subscription at any time through Google Play Store settings.

7. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

9. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

12. Compliance

This Privacy Policy is designed to comply with:

• General Data Protection Regulation (GDPR) - for users in the European Union
• California Consumer Privacy Act (CCPA) - for users in California
• Google Play Store Developer Policy